Control & Automations Specialist.

Responsibilities:

• Open account for customers;
  
• Advices customers on products and services;
• Responds to customers enquires at the Customer Service Desk and on telephone;
• Follows up on customer complaints and provides feedback;
• Assist customers with transactions including the filing of appropriate forms;
• Conducts direct promotions on a periodical basis soliciting for customers
• Effectively screens and selects loan applications;
• Accept cash or money orders deposited by customers, credit customers' accounts and issue cheque books, receipts and statements;
• Pay money to or credit accounts for customers according to advice slips, cheques or other banking documents, and debit appropriate accounts;
• Balance cash;
• Identify customer needs and refer customers to appropriate banking services and specialists;
• Performs other administrative support duties not explicitly mentioned above.

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