Enterprise Sales Lead, Ghana
Viamo
Accra
Mobile technology is revolutionizing how organizations engage with their end users.
Job Details
Responsibilities:
- Open account for customers;
- Advices customers on products and services;
- Responds to customers enquires at the Customer Service Desk and on telephone;
- Follows up on customer complaints and provides feedback;
- Assist customers with transactions including the filing of appropriate forms;
- Conducts direct promotions on a periodical basis soliciting for customers
- Effectively screens and selects loan applications;
- Accept cash or money orders deposited by customers, credit customers' accounts and issue cheque books, receipts and statements;
- Pay money to or credit accounts for customers according to advice slips, cheques or other banking documents, and debit appropriate accounts;
- Balance cash;
- Identify customer needs and refer customers to appropriate banking services and specialists;
- Performs other administrative support duties not explicitly mentioned above.
Qualifications
Responsibilities:
- Open account for customers;
- Advices customers on products and services;
- Responds to customers enquires at the Customer Service Desk and on telephone;
- Follows up on customer complaints and provides feedback;
- Assist customers with transactions including the filing of appropriate forms;
- Conducts direct promotions on a periodical basis soliciting for customers
- Effectively screens and selects loan applications;
- Accept cash or money orders deposited by customers, credit customers' accounts and issue cheque books, receipts and statements;
- Pay money to or credit accounts for customers according to advice slips, cheques or other banking documents, and debit appropriate accounts;
- Balance cash;
- Identify customer needs and refer customers to appropriate banking services and specialists;
- Performs other administrative support duties not explicitly mentioned above.
